Top 5 Proven Ways to Fix ‘Windows Cannot Connect to the Printer’ On Windows 11/10 PC

Proven Ways to Fix 'Windows Cannot Connect to the Printer On Windows

Last updated on June 7th, 2025 at 11:10 am

What Does ‘Windows Cannot Connect to the Printer’ Mean&Common Ways for Printer Connection Errors

Are you encountering the “operation failed with error 0x00011b” message on your Windows computer? Well, chances are you face issues while establishing communication between the computer and your printer. Whenever the frustrating Windows cannot connect to the Printer issue appears, it indicates an underlying problem that prevents your Windows PC from printing documents and performing printer-related tasks.

The error message can occur due to a variety of reasons, ranging from software conflicts to network issues, which can leave users scratching their heads or finding reliable solutions to fix the issue.

In this comprehensive guide, we’ll scour tons of solutions that would allow you to fix the annoying “Windows printer problems” in a few clicks. Whether you’re a seasoned IT professional or a home user, the following set of solutions are practical and easy to implement. But before checking out the list of solutions that can help you resolve the error 0x00011b, let’s take a look at the reasons that cause the common printer issues.

Understanding The Error on Windows 11/10 PC: Windows Cannot Connect to their Printer

Well, the specific stop code 0x00011b refers to a failure in network connectivity and is often linked to the security updates that hampers how the Windows Operating System handles network printing protocols. This Windows error code often appears due to several reasons:

  1. If there are network issues: In case your printer is turned off, disconnected, or encountering issues with the router, the device may not get properly connected to the network.
  2. If there are driver problems: Well, running outdated or incompatible printer drivers can prevent your Windows PC from establishing a connection.
  3. If there are no updates: Having the latest Windows updates ensures there are no compatibility issues with printers and printers run flawlessly.
  4. If there are security issues: Oftentimes, Firewall settings or third-party security software may inadvertently block communication between your computer and the attached printer.
  5. If the print spooler service fails: For managing print jobs, there’s a dedicated service known as Print Spooler. In case the service fails to run properly, it may lead to connection issues.

Whatever the reason, fortunately, tons of workarounds can help you fix the Windows that cannot connect to the printer/0x00011b message on your device. So, without further ado, let’s get started:

Troubleshooting Printer Error 0x00011b Was Never This Easy: Here’re Top 5 Ways To Resolve It!

Now that you’ve understood the common scenarios from where this particular printer error may arise, it will be easy for you to diagnose the problem more effectively and efficiently. Apply any of the following troubleshooting steps to fix the error.

Check Your Printer Connectivity

Well, before you dive into the complex and lengthy troubleshooting method, ensure that your printer is properly connected. For this, you need to ensure that your printer is turned on and has no problematic lights popping up. Alternatively, if you are using a wired printer, make sure the ethernet cable is securely connected. Additionally, make sure your printer is connected to the same Wi-Fi network as your computer for seamless operation.

Run the Windows Printer Troubleshooter

Windows operating system comes built-in with a dedicated troubleshooting utility that scans your PC and peripheral devices and automatically detects and fixes common printer issues. To use this functionality, all you have to do is:

STEP 1 = Open Settings on your Windows PC. You can press the shortcut keys – Windows + I to launch the Settings menu on your computer.

open setting menu on windows

STEP 2 = Upon launching the Settings menu, navigate to the System module, followed by clicking on the Troubleshoot option and going to Other troubleshooters. On the same screen, go to the Printer option and click on the Run button!

Open Troubleshooters menu

STEP 3 = Now simply follow the on-screen instructions that appear on your system and follow the prompts to quickly detect and resolve the potential abnormalities.

Windows Troubleshooter would take a few moments to fix the error completely. Do not forget to restart your computer to implement the changes.

Restart the Print Spooler Service

As previously mentioned, Windows Operating System provides a dedicated service known as Print Spooler, that effectively manages all the printing tasks on your system. And, if it fails to run properly then you may encounter potential printing errors. Hence, restarting the service can help you get out of the never-ending loop of errors. To restart it, here’s what you need to do:

STEP 1 = Launch the Run window. Press the shortcut keys – Windows key + R button altogether to open the Run dialog box.

STEP 2 = Once it appears, type “services.msc” and hit the Enter button!

Open Run Dialog Box

STEP 3 = Now locate the Printer Spooler from the list and right-click on the same. Hit the Restart button to restart the service successfully.

Restart Printer Spooler

Hopefully, you will no longer face the super annoying operation failing with error 0x00011b on your Windows PC. In case the issue persists, try another workaround shared below!

Reinstall Printer Drivers

If your system is running corrupted, outdated, incompatible or damaged drivers, your peripheral and computer may not be establishing a successful connection. Hence, consider reinstalling your drivers to the latest version. This will certainly eliminate all the associated issues that might be occurring due to problematic drivers. To uninstall the existing drivers, here’s what you need to do:

STEP 1 = Launch the Run window. Press the shortcut keys – Windows key + R button altogether to open the Run dialogue box.

STEP 2 = Once it appears, type “devmgmt. msc” and hit the Enter button!

Open Device Manager

STEP 3 = At this point, you need to locate your printer device under the “Printers” section. Now, just simply right-click on the “Uninstall device” and follow the on-screen instructions to complete the uninstallation process.

This way, problematic drivers won’t be hampering your printing experience at all.

Fix Conflicts Appearing Due To Security Updates

There’s a high probability that the error message 0x00011b is appearing if the Firewall settings are too strict or not configured correctly. Hence, the communication is blocked between your computer and the associated printer. Oftentimes, the antivirus software might also be interfering with the printer connection. If that’s the case with you, we advise you to remove the recent Windows update to get the problem resolved. To do so, all you have to do is:

STEP 1 = Navigate to the Windows Settings on your PC.

STEP 2 = On the next window, head towards the Windows Update option.

Open Windows Update

STEP 3 = After that, you need to locate and click on the View Update History option.

Update History Settings

STEP 4 = That’s all, simply click on the “Uninstall updates” button under the Related Settings header and go to the most recent security updates option.

Uninstall recent Windows Update

Hit the Uninstall button and restart your computer to implement the changes. Hopefully, you will no longer receive the annoying printing errors on your Windows device.

CONCLUSION: Say Goodbye To Annoying Printing Errors on Windows 11/10 PC

By acknowledging the underlying cause and following the step-by-step instructions to fix the operation that failed with error 0x00011b, you can easily get started with your printing tasks like usual. Additionally, you may consider minimizing your downtime and even adjusting the Printer IP address set to a static one, you can easily avoid the potential reasons that might be disrupting the overall connectivity.

So, that was all from my end. If you know any other workaround that can resolve the printer issue, feel free to share it with us in the comments section below!

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